Forgot Password / Password Reset
For security reasons, University Computing Account passwords cannot be recovered, only reset.
To reset your password online, you must have already activated your account and have
selected your three security questions and answers. If you have not activated your account or
have not set your security questions, you must call the Help Desk at 412-624-HELP [4357] in order to proceed.
Security Questions
Please provide the answers to your Security Questions. Answers are not case sensitive.
Reset Password
There are a few key points to keep in mind when resetting your password:
- Your password must be 8 to 14 characters long.
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Your password should consist of some combination of letters and numbers and must also contain at least one special character (for example: +, @, #, or $).
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The following characters can NOT be used: _ . ` , < > & !
(underscore, period, apostrophe, comma, greater than, less than, ampersand, exclamation point)
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Passwords that contain only letters and dictionary words are easier for someone to guess or for computer programs to decipher.
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Do not use your name, your username, or a portion of these as your password.
- You cannot reuse the same password within a year, and you cannot reuse any of your previous six passwords.
Remember to keep your password private. You should never share your password with anyone for any reason.
For additional information about password best practices, visit technology.pitt.edu.
Success
Your password has been reset. You may now use your new password to log into University services.
Please note:
You will be prompted to enter this new password on all of your devices for common University services such as logging into University email and PittNet Wi-Fi.
