For security reasons, University Computing Account passwords cannot be recovered, only reset.

To reset your password online, you must have already activated your account and have selected your three security questions and answers. If you have not activated your account or have not set your security questions, you must call the Help Desk at 412-624-HELP [4357] in order to proceed.

Depending on your account type and the information we have on file for you, you may be asked to verifiy yourself by:

• using multifactor authentication (Duo app must be installed to complete MFA.)
• answering your security questions
• entering a code sent to you by text or email

Username: (University of Pittsburgh Computing Account)

  

Note: Your username does NOT contain "@pitt.edu"

Date of Birth:

  (mm/dd/yyyy)

Next >

Next >

Verification Code:

Next >

Didn't receive the code? Re-send another code or < go back to select a different verification option.

Security Questions

Please provide the answers to your Security Questions. Answers are not case sensitive.

Next >

Try another way < back

Reset Password

There are a few key points to keep in mind when resetting your password:

Password:

Confirm Password:

Next >

Success

Your password has been reset. You may now use your new password to log into University services.

Please note:

• You will be prompted to enter this new password on all of your devices for common University services such as logging into University email and PittNet Wi-Fi.
• For more information on password reset, please refer to this KB article